For issues or questions regarding the MFA process, call the Ford Help Desk using the appropriate number listed below. When you call:
- Select option 2 (no CDSID)
- Select option 3 (Supplier, Dealer, Retiree)
- Then...
- If Dealer, Select 1
- If Supplier, Select 2
When speaking with the support person, provide the following information:
- State that you are a supplier/dealer who has issues with MFA
- Indicate one of the following:
- You are having issues with MFA
- Your phone number changed and you need help with MFA
- First Name Last Name
- Dealer ID/WSLXid or Covisint ID/FSNid
- Your email address
- Name of application to which access is required
- Error message or requested support
Ford Help Desk Phone Numbers
- US and Canada: 1-313-317-4957 or 1-888-317-4957
- Argentina: +54-3327 42 9898
- Australia: +61 3 8301 3999
- Brazil: +55-11-4174 8400
- Chile: +56-2-29405860
- China-Beijing: +86-10-8507-0818
- China-Nanjing: +86-25-5118-7818
- China-Shanghai: +86-21-3858-1818
- Colombia: +58-241-874-6123
- Dubai: 971-4-3566222
- Germany: +49 (0)221 9013322
- India Chennai: +91-44-647-55555 or +91-44-481-55555
- India Coimbatore: +91 422 306 4555
- India Sanand: +91 271 767 5555
- Indonesia: +62-21-2758-8375
- Mexico: +52-55-1103-3930
- Morocco: 971-4-3566222
- Peru: +56-2-29405860
- Thailand: +66 (0)2-686-5999
- Taiwan: +886-3-4530168
- Saudi Arabia: 971-4-3566222
- UK: +44 (0)1277 253322
- Venezuela: +58-241-874-6123
- For all other countries: +1-313-633-2939